The Office of the National Coordinator for Health Information Technology recently released a report detailing user experience research on patient access to health data. The Report sought to examine the experiences of individuals and processes of health systems, with commentary from medical record fulfillment administrators, to determine how the medical record request process can be improved for consumers.
Many Lessons Still Need to be Learned regarding Patient Access to Health Care Information
By Lisa Schmitz Mazur and Ryan Marcus on August 31, 2017
